Last Updated: May 21, 2018
2. Information We Collect About You
3. How We Use Information
4. Information We Share With Third Parties
It is our ongoing effort to improve the Services and customize the user's experience, whether as a Fan or an Artist. We take your privacy seriously and will not share your Information with others except in the following circumstances:
5. Rights and Choices Regarding Information (e.g. Opting Out; Disabling Certain Features)
At times, you may be presented with the option to "opt-in" to receiving certain push notifications, marketing and promotional communications or other information from us and others that we think will be of interest to you.
Recipients of such communications can unsubscribe or "opt-out" by following the specific instructions included in such communications or by adjusting your Bandsintown App settings in your Device. At any time you may request that we delete your Information and/or your account, or opt you out of receiving marketing and promotional e-mails from us, by emailing us at firstname.lastname@example.org detailing your request. Please note that such requests may not take effect immediately, but will be processed without undue delay and during which time your Information shall remain subject to the prior privacy settings. We will take steps to delete your Information as soon as is practicable, but some Information may remain in archived/ backup copies pursuant to our legal obligations or as otherwise required by law. We will communicate the erasure to each recipient to whom Information was disclosed, unless this proves impossible or involves disproportionate efforts.
The Bandsintown App and the operating system settings in your Device will also present you with the option to disable certain features which allow it to collect and use certain Information from your Device, including location-based information. If you do not wish to have location-based information collected and used by our service providers and us, you may opt out by disabling the location features on your Device. Please note that if you disable such features, you will not be able to access or receive some or all of the services, content, features and/or products made available via the Bandsintown App.
If you are an EU citizen or reside in the EU, you may have certain additional rights with respect to the Personal Information you provided
to us. To the extent permitted by applicable data protection laws, you may:
6. Opting Out of Use of Certain Information That May be Collected by Tracking Technologies
Please note that by blocking any or all cookies you may not have access to certain features, content and/or other personalization available through the Services.
7. Retaining Your Personal Information
We maintain and have implemented security safeguards to protect the Personal Information submitted to and collected, used and stored by us, both during transmission and once we receive it. However, no method of transmission over the Internet or via mobile device, or method of electronic storage, is 100% secure – so we cannot guarantee its absolute security. You should take certain steps to protect your account and Personal Information as well, such as by choosing a strong password and keeping such password private, and logging out of your account when you are finished using it.
9. Our Policy Regarding Children
Our Sites and Services are not directed to children under the age of 16. We do not knowingly collect Information from children under the age of 16. If you are under the age of 16, you may not use the Services, including registering for or providing any information about yourself to or in connection with the Services, participating in any sweepstakes, contests, social networking features, posting, communications functionality or engaging in other activities that collect and/or permit you to enter information about yourself. If we obtain actual knowledge that we have collected Personal Information from someone under the age of 16, we will promptly delete it, unless we are legally obligated to retain such data. If you believe that we have mistakenly or unintentionally collected information from someone under the age of 16, please contact us at email@example.com. For users in the United States, please also visit https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online for information from the Federal Trade Commission about protecting children's privacy online.
10. International Transfers of Personal Information
Our operations are supported by a network of computers, cloud-based servers, and other infrastructure and information technology, including, but not limited to, third-party service providers. We and some of our subsidiaries and affiliates, servers, vendors and service providers may not be located in your jurisdiction and may also be located outside of the European Economic Area ("EEA") and Switzerland. If you download, interact with and/or otherwise use the Services from a location outside the U.S., please be advised that any Information you provide, or that is collected by us from Third Party Platforms, in connection with any such activity may be processed in and/or transferred to the United States and/or other territories and locations, where privacy protections may not be as comprehensive as those in the territory or location where you download, interact with or otherwise use the Services. If you are an EU citizen or resident in the EU, we will transfer your Personal Information to the United States in accordance with EU data protection law requirements by using model contractual clauses that have been approved by the European Commission or other appropriate means.
Please note that such transfers may also be necessary in order to perform our obligations under a contract with you, to fulfill a request made by you, to meet a legal or regulatory obligation and/or through obtaining you express consent. If you make transactions with parties outside the EEA or Switzerland or connect our Service with platforms, such as Facebook, outside the EEA or Switzerland, we are required to transfer your Personal Information with those parties in order to provide the requested Service to you. If you wish to gain more information about such transfers, please contact us at firstname.lastname@example.org.
13. Your California Privacy Rights
If you are a resident of the State of California, we provide you with information on how to exercise your disclosure choice options such as your right to opt-out (which we may sometimes refer to as "unsubscribe") with respect to use of your Personal Information by third parties for marketing purposes. Therefore, pursuant to the California Civil Code, we are not required to maintain or disclose a list of the third parties that received your Personal Information for marketing purposes during the preceding year. If you are a California resident and wish to request information about how to exercise your third party disclosure choices, please send a request by email to our Privacy Administrator at email@example.com. All requests must be labeled "Your California Privacy Rights" on the email subject line. For all requests, please clearly state that the request is related to "Your California Privacy Rights", include your name, street address, city, state, zip code and e-mail address (your street address is optional if you wish to receive a response to your request via email) and indicate your preference on how our response to your request should be sent (email or postal mail). We will not accept requests via the telephone, postal mail or by fax. We are not responsible for notices that are not labeled or sent properly, or do not have complete information.
14. Links to Third Party Platforms and Services
15. Digital Millennium Copyright Act
If you are a copyright owner or an agent thereof and believe that any content on the Services infringes upon your copyrights, you may
submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Designated Agent (as set forth below)
with the following information in writing (see 17 U.S.C. 512(c)(3) for further details):
Written notification of claimed infringement must be submitted to the following Designated Agent: Dan Nemo
Name and Address of Designated Agent:
Attention: Legal Department, DMCA Copyright Agent
8 W 36th Street, 9th Floor
New York, NY 10018
Email Address of Designated Agent: firstname.lastname@example.org
For clarity, only DMCA notices should be sent to the Designated Agent and any other feedback, comments, requests for technical support, and other communications should be directed to Bandsintown by sending an email to email@example.com. You acknowledge and agree that if you fail to comply with all of the requirements of this Section 14, your DMCA notice may not be valid.
Attention: Legal Department
18 W 36th Street, 9th Floor
New York, NY 10018